About Us About Us FAQ Goodies Newsletter Partners Link of the month Ts and Cs

Website Disclaimer

1) Introduction

This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use our web site.

2) Intellectual Property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the web site and material on the website. Subject to the licence below all our intellectual property rights are reserved.

3) Licence to use website

You may view, download, for caching purposes only, and print pages (or other contact) from the website, provided that:

a) You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system.

b) You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose.

c) You must not edit or otherwise modify any material on the website.

4) Limitations of liability

The information on this website is provided free of charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this web site and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this web site is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect, or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.

However, nothing in this disclaimer shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

5) Variation

We may revise this disclaimer fom time to time. Please check this page regularly to ensure you are familiar with the current version.

6) Entire agreement

This disclaimer constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

7) Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

8) Our contact details

The full name of our company is Authentic Aquarius Limited and our address is Second Floor, 145-157 St John Street, London EC1V 4PY. You can contact us through our website at www.authenticaquarius.com

COPYRIGHT

The images and designs used on the Authentic Aquarius website are the property of Authentic Aquarius Limited or their respective copyright owners and are used by Authentic Aquarius Limited with express Licence and Authorisation. You must not use, reproduce, modify or distribute images, any part of images or content by any means or form. All water crystal images are copyright of IHM Japan - Hado organisation. Exclusive global rights have been licensed to Authentic Aquarius Limited (excluding Japan) for use of the water crystal images exclusively in these giclée art works.

PRICES

Authentic Aquarius Limited reserve the right to alter prices without notice.

TAX CHARGES

For orders from the Uk or the European Union 17.5% V.A.T. is added. All other orders are V.A.T. free.

SHIPPING AND HANDLING

All our products are delivered by Parcel Force and their contractual worldwide partners.

DELIVERY SCHEDULE

We will normally send your order within 21 days, although we will make every effort to meet advised delivery times. We will not be liable for any loss to you as the customer contingent on any such delivery not being met, especially in cases where third parties i.e. sub contractors or carriers are involved, neither will any such failure to meet a delivery date constitute a breach of contract on our part.

DELIVERY AND DAMAGED GOODS

If you have received and item via courier that appears damaged please indicate this to the courier in writing before signing for the goods. After signing for the goods please inspect them within 24 hours to check for damage. If there is damage please inform us immediately. You will need to return the damaged item to us so that we can claim compensation from the courier company on your behalf.

In the unlikely event that you receive goods which were not what you ordered, or are damaged or defective, or are of a different quantity to that which is stated on your order form we shall at our own discretion make good any shortage or replace any damaged or defective goods, or refund to you the amount you paid for the goods in question, provided that you notified us of the problem in writing within 24 hours of delivery of the goods and that you have returned the goods to us within 14 days thereafter in the original packaging. We will refund the costs of postage in relation to returned goods that are genuinely damaged or defective at our discretion. This does not affect your statutory rights.

RETURNS POLICY

Your rights to return items purchased from our shop are protected under the E.U. Distance Selling Directive and under the Consumer Protection (Distant Selling regulations 2000). Any unused items purchased through our shop can be returned within 7 days from the date of receipt for a refund if it is in its' original packaging and undamaged. The customer is responsible for the cost of returning the item to us via the same method we used to dispatch them to you. Customers are solely responsible for the safe return of the item. We will inspect all returned items purchased from our shop to check for signs of use that would prevent us from reselling the items as new. If the item is in perfect/unused condition a refund will be issued with 30 days of receipt of the returned item.

CANCELLATIONS

If you wish to cancel an order made from our web site please contact us by e-mail as soon as possible. Once an order has gone into production, however, it cannot be cancelled as every item is individually hand made to order.

PRIVACY POLICY

Authentic Aquarius Limited commit to keeping your personal information safe and strictly confidential.

WHAT INFORMATION DO WE COLLECT?

  • We collect email addresses.
  • Registration: on some parts of the site we ask you to register, and if you do we ask for your name, email address, geographical address and other personal information.
  • From time to time we will ask you for further information, for example if you make a purchase or respond to an offer.
  • We may also use cookies. For an explanation, see the section on cookies below.

USE OF COOKIES

Cookies are small files which many web sites transfer to your hard disk. They can inform the web site what pages you visit, and your preferences, which enable web sites to provide you with a more personalised service. You can set your browser to refuse cookies, or to warn you before accepting them.

We use cookies, but most parts of our site can be accessed even if your cookies are turned off. But you may find there are parts of the site which you cannot access if your cookies are turned off, such as the shop.

HOW DO WE USE YOUR INFORMATION?

We use the information to help us understand more about how our web site is used, to improve our site, and to send you information about us and our products which we think may be of interest to you, both electronically or otherwise.

In the case of online downloads available free of charge through the shop, your personal information may be used to enable us to verify you are a subscriber and to deliver the download to you.

Unless you have informed us that you do not wish to receive further information about our products, we may send you direct mail from time to time.

WHEN DO WE SHARE INFORMATION?

We do not sell your personal information to others.

We share your information with our associated companies, including Point 101, our printers and Spherics Multimedia, our Production Designers and our agents and distributors ware applicable.

If we believe that your use of the site is unlawful or damaging to others, we reserve the right to disclose the information we have obtained through the site about you to the extent that it is reasonably necessary in our opinion to prevent, remedy or take action in relation to such conduct.

SECURITY

All personal and credit card information is taken by PayPal and encoded using Secure Sockets Layer (SSL) technology before being sent over the Internet. PayPal go to great lengths to ensure their systems are secure and your data is kept safe from crackers, please view their security policy here.

To make the most of the security on our site, we recommend using Mozilla Firefox which uses SSL security. We also recommend setting your browser's preferences to accept cookies and enable JavaScriptTM.